Lean Beyond Manufacturing

Join us for a 2-day simulation-based workshop on the basics of lean in an office environment.

  • Learn how the tools, methods and concepts work together to create a holistic system of business excellence and customer innovation.
  • Building a culture of continuous improvement depends on the alignment between Purpose, Process, People, and Customer through the scientific method of PDCA (Plan-Do-Check-Adjust).
  • You will look into the process for formulating and deploying an organizational strategy aimed at delivering maximum value to the customer, discuss the importance of making visible the horizontal flow of value to the customer, and learn about the critical importance of developing employee problem solving capabilities at all levels.
  • The simulation will help you understand the concepts of flow, pull, lead time, ever better, standard work, waste, visual management, customer-driven innovation and many others in a total business system context.
  • Through a combination of learning, practicing and reflecting in group discussions, you will have an opportunity to share best practices, share insights on learnings, and develop new solutions to bring back to your organization.
Duration8:00 a.m. - 4:00 p.m.
LocationLean Enterprise Institute
27-43 Wormwood Street
Tower Point, Suite 410
Boston, MA 02210
Instructors Pamela Haats
Travis Piotrowski
Cost$1,600* (Includes all materials, breakfast, lunch and snacks each day)