Join us for a 2-day simulation-based workshop on the basics of lean in an office environment.
- Learn how the tools, methods and concepts work together to create a holistic system of business excellence and customer innovation.
- Building a culture of continuous improvement depends on the alignment between Purpose, Process, People, and Customer through the scientific method of PDCA (Plan-Do-Check-Adjust).
- You will look into the process for formulating and deploying an organizational strategy aimed at delivering maximum value to the customer, discuss the importance of making visible the horizontal flow of value to the customer, and learn about the critical importance of developing employee problem solving capabilities at all levels.
- The simulation will help you understand the concepts of flow, pull, lead time, ever better, standard work, waste, visual management, customer-driven innovation and many others in a total business system context.
- Through a combination of learning, practicing and reflecting in group discussions, you will have an opportunity to share best practices, share insights on learnings, and develop new solutions to bring back to your organization.
|Duration||8:00 a.m. - 4:00 p.m.|
|Location||Lean Enterprise Institute|
27-43 Wormwood Street
Tower Point, Suite 410
Boston, MA 02210
|Cost||$1,600* (Includes all materials, breakfast, lunch and snacks each day)|
Participants will obtain a basic understanding of how lean tools, combined with a Lean mindset, create a sustainable enterprise – one that has embedded and sustained continuous improvement built upon a culture of learning and improving.
This is a highly interactive workshop comprised of lecture, exercises, discussions, and a simulation that allows participants to directly apply concepts they’ve learned. Participants will learn about the alignment between Purpose, Process, People and Customer, the scientific method of PDCA and the critical importance of giving every employee problem-solving capability.
The simulation is designed around the lifecycle of a mortgage loan from sales to ready-to-close. It addresses the concepts of flow, pull, using metrics, waste, standard work, visual management and customer focused innovation. Short exercises throughout focus on reinforcement of 8 wastes, 5C decluttering, standard work, value stream mapping, journey mapping and visual management.
Small group work will allow participants to share what they’ve learned, learn from each other, and will inspire ideas to bring back to their workplace.
- Teams or individuals with little to no exposure to Continuous Improvement and Lean who want to increase overall understanding.
- Managers who desire an understanding of all the components that contribute to a sustainable enterprise.
- Continuous improvement professionals that want foundational experience in applying Lean within non-manufacturing workplaces.
Learn more about the instructors who will be leading you through this workshop.
Vice President of Business Development, MIPRO
Pam has over 35 years of leadership experience and consulting expertise in local government. Her experiences in creating and sustaining a local government’s continuous improvement program which includes leading many Kaizen events, creating a program to identify and develop future leaders, and establishing a Balanced Scorecard initiative have allowed Pam to develop skills in project management, continuous improvement, creative thinking, innovation, balanced scorecard, Lean, master facilitation, change management, human resources management and performance management. She is passionate about continuous improvement and enjoys seeing her many mentees grow into leadership roles.
Travis has over 25 years of transformational leadership experience in back office operations and technology. Prior to MIPRO, he was an executive for a Fortune 200 financial services organization. Over his career he has effectively applied Lean, Agile, and Design Thinking tools and mindsets to build multifaceted solutions that are empathetic, effective, and functional in the long-term. He has driven several large-scale transformation efforts encompassing people, process, and technology and has a passion for helping leaders build capabilities to create sustainable organizations through proprietary insights.
Workshops begin at 8:00am and end at 4:00pm. Breakfast and lunch are provided with breakfast beginning at 7:30am.
Breakfast, breaks and lunch are included in your registration fee beginning with breakfast at 7:30am. You are on your own for dinner. LEI staff can provide advice on local restaurants and attractions in the area. Please inform LEI of any food allergies or specials needs.
Workshop attire is business casual
Our workshops are designed to cater to a limited number of participants. If you must cancel a workshop registration, you will be given a full refund up to four weeks before the workshop. A cancellation occurring within four weeks of the workshop will be subject to a $350 cancellation fee. LEI will not be held personally responsible for any incidental cost incurred (hotel, airfare, change fee, etc.). To cancel a workshop registration, please call us at 617-871-2900.
What to Expect After Registration
Immediately after registering, you will receive a confirmation email along with your receipt.
One week before your workshop you will receive an email from LEI containing a link to download an electronic version of your workshop manual. Please add firstname.lastname@example.org to your safe-senders list in order to ensure you receive this message.
When you receive your e-manual, you have the following options:
- Do nothing. You will be given a notepad and pen at your workshop and the slides and information contained in the electronic manual are the same that will be used by the instructor during your workshop.
- Print out a copy. If you prefer to have a hard-copy manual (we recommend double-sided), you may create one and bring it with you to your workshop.
- Download. Put the e-manual(s) on a iPad or other device. You may find a PDF-writer App useful in accomplishing this.
Please note that it is your decision to print, store, and access the e-manual before and during your LEI workshop. We will not be providing hard-copy manuals at the workshop and it is NOT required that you have a printed copy with you. If you are unable to perform any of these or need any assistance, please email LEI at email@example.com.
To find your workshop completion certificate, go to lean.org and log in to your member profile. If you do not know your password, you can click the link to have it sent to you. Once you are logged in, go to My Purchases at the top of the page and choose the Workshops tab.