Join us for a 1-day workshop on effective techniques for coaching employees through those “in-the-moment” learning opportunities that arise throughout the day.
This workshop is designed to provide the opportunity for you to learn:
- Ways to respond to “brought-to” problems that help maintain safety, and trust and create a more engaging work environment
- How to use humble inquiry to quickly grasp the situation of both the problem being presented and the thinking of the person presenting it as a basis for deciding how to coach
- The importance of remembering that every coaching exchange is a relationship that usually does not end with the exchange
- Techniques for managing the biggest challenge you’ll face in any coaching situation – your own tendency to respond instinctively
|Cost||$800* (Includes all materials, breakfast, lunch and snacks)|
This workshop introduces you to simple techniques for effectively addressing the daily challenges of people needing your time and your ear, where coaching rather than just answering or solving their problems would lead your team members to improved skills and performance capabilities.
“Over time, how these unscheduled moments are handled helps to create the management environment in your company and determines the kind of relationship you have with other employees.”
Time-challenged managers and leaders who want to coach their employees, so they can be more self-sufficient.
To optimize your learning experience, we recommend attending or being familiar with the concepts presented in these two workshops prior to participating in this program.
Learn more about the instructors who will be leading you through this immersive 2-day workshop.
Lean Enterprise Institute
27-43 Wormwood Street
Tower Point, Suite 410
Boston, MA 02210
Transportation from BOS Airport
Our office is located approximately 3 miles from Boston Logan International Airport (BOS).
- Taxis are available at each terminal on Arrivals Level (curbside).
- Uber and Lyft now offer pick up and drop off transportation service. All designate pick up areas are signed “App Ride/TNC.”
- The MBTA offers Blue Line Subway services and Silver Line Bus Rapid Transit service to and from Downtown Boston. The learn more, click here.
Public parking is available at the following locations. LEI is unable to reimburse for parking.
Channelside Lot Parking
284 A Street, Boston, MA 021220
Early bird rate of $20 if you enter between 5:00-8:30 a.m. and exit before 8:00 p.m.
Necco Street Garage
10 Necco Street, Boston, MA 021220
Early bird rate of $22 if you enter before 8:00 a.m. and exit before 6:00 p.m.
65 Seaport Blvd, Boston, MA 02210
Approximately .5 miles from our office (10 minute walk).
We have arranged a discounted hotel rate for our registered participants at YOTEL Boston To receive 17% off the best available rate at YOTEL Boston, click here or use the code, LeanEnterprise on their website under Corporate Code to populate the discount.
Residence Inn Boston Downtown/Seaport
370 Congress Street, Boston, MA 02110
Approximately .3 miles from our office (10-minute walk).
The Westin Boston Waterfront
425 Summer Street, Boston, MA 02110
Approximately .9 miles from our office (20-minute walk).
Aloft Boston Seaport District
401-403 D Street, Boston, MA 02110
Approximately 1 mile from our office (20-minute walk).
Element Boston Seaport District
391-395 D Street, Boston, MA 02110
Approximately 1 mile from our office (20-minute walk).
Workshops begin at 8:00am and end at 4:00pm. Breakfast and lunch are provided with breakfast beginning at 7:30am. Please take the elevator to the 4th floor.
Breakfast, breaks and lunch are included in your registration fee beginning with breakfast at 7:30am. You are on your own for dinner. LEI staff can provide advice on local restaurants and attractions in the area. Please inform LEI of any food allergies or specials needs.
Workshop attire is business casual
Our workshops are designed to cater to a limited number of participants. If you must cancel a workshop registration, you will be given a full refund up to four weeks before the workshop. A cancellation occurring within four weeks of the workshop will be subject to a $350 cancellation fee. LEI will not be held personally responsible for any incidental cost incurred (hotel, airfare, change fee, etc.). To cancel a workshop registration, please call us at 617 871-2900.
What to Expect After Registration
One week before your workshop(s) you will receive an email from LEI containing a link to download an electronic version of your workshop manual(s). Please add email@example.com to your safe-senders list in order to ensure you receive this message.
When you receive your e-manual(s) one week before your workshop(s) we recommend doing the following:
- Download your workshop e-manual(s)
- Review your e-manual(s) to be ready to get the most out of your workshop
Additionally, you have the following options:
Do nothing. You will be given a notepad and pen at your workshop and the slides and information contained in the electronic manual are the same that will be used by the instructor during your workshop.
Print out a copy. If you prefer to have a hard-copy manual (we recommend double-sided), you may create one and bring it with you to your workshop.
Download. Put the e-manual(s) on a iPad or other device. You may find a PDF-writer App useful in accomplishing this.
Please note that it is your decision to print, store, and access the e-manual before and during your LEI workshop. We will not be providing hard-copy manuals at the workshop and it is NOT required that you have a printed copy with you. If you are unable to perform any of these or need any assistance, please email LEI at firstname.lastname@example.org.
Workshop Materials are available for 30 days after the workshop has completed.
Suggested Reading for this Workshop
To find your workshop completion certificate, go to lean.org and log in to your member profile. If you do not know your password, you can click the link to have it sent to you. Once you are logged in, go to My Purchases at the top of the page and choose the Workshops tab.