September 23, 2020 | Boise, Idaho
This is not a typical classroom workshop. Instead, this class takes place at a ‘host’ where we can observe and learn from their gemba. Through this experience participants will learn to understand through hands-on activity all 5 elements of the Lean Transformation Framework. Participants will learn first through hands-on simulation followed by practice sessions in an actual work environment.
Participants will develop a practical capability of observing and improving work, a method for building capability within an organization, and learn how a management system can be developed and applied on the shop floor. All geared towards a common purpose using foundational lean principles.
“Activity of going to the actual factory and then doing the work story analysis in groups was fantastic learning!”
- Observe and identify value creating work
- Observe and measure work to understand the current condition
- Visualize work and improve work method to deliver greater value
- Determine needed staffing levels to meet customer demand
- Engage team members in work improvement to build their capability
- Establish elements of a management system that support capability building and a lean operating system
Quotes from prior attendees:
“Combination of classroom and factory visit was amazing! Really enjoyed that.”
“The simulation and gemba were fantastic to see and experience work, as well as how to observe work. Also, the debriefing and talking through what we saw and learned provided a ton of learning.”
“From this workshop, I will have a better sense of how to support my process engineers when I tell them to ‘go to the gemba’ and what they should measure once they get there.”
|Date(s)||September 23, 2020|
|Duration||8:00 a.m. - 5:00 p.m.|
|Location||Franklin Building Supply|
11700 Franklin Rd. Boise, ID 83709
There is limited onsite parking. We will communicate parking and transportation options closer to the event date.
"Franklin Building Supply’s headquarters is in Boise, ID with locations across southern Idaho, and one in Elko, Nevada. We have served the residential building industry for 43 years through distribution, manufacturing, and installed products. We became 100% employee-owned in 2016 and honored as one of the “Top 10 Best Places to Work in Idaho” in 2019. We have many people who have worked with us for over 20 years with some over 30. Many of our employee-owners describe our culture as being like “family.” We employ 650 hard-working people. We have been on a lean journey for five years with a focus on good housekeeping (6S), small daily improvements, and doing it right the first time. Our lean momentum is gaining speed with support from top management and participation at all levels."https://www.franklinbuildingsupply.com/
|Cost||$800* (Includes all materials and lunch)|
In this class, participants will practice newly learned skills in a local, lumber yard where real work is occurring. There will be interaction with team members who are doing the value creating work for their customer. Participants must wear sturdy, closed-toe shoes. Safety glasses will be provided.
Leaders, managers, process owners, and / or front-line staff in any industry
Learn more about the instructors who will be leading you through this workshop.
Scott Heydon is an executive with experience in strategy and retail operations through the implementation of Lean principles. After receiving his MBA from the Tuck School of Business at Dartmouth College, Heydon was a consultant and Engagement Manager for McKinsey & Company for nearly 5 years.
After McKinsey, Heydon was an executive at Starbucks Coffee Company as Vice President Global Strategy, supporting the Starbucks Board of Directors and C-suite leaders in developing and executing highly successful long-term strategies that helped Starbucks achieve unprecedented growth and bring a new level of maturity across the organization.n principles. After receiving his MBA from the Tuck School of Business at Dartmouth College, Heydon was a consultant and Engagement Manager for McKinsey & Company for nearly 5 years.
Heydon then focused on introducing Lean thinking principles and a Lean leadership approach to Starbucks. Heydon initiated Starbucks Lean journey by improving cross-functional processes at Starbucks headquarters. After several major successes Heydon was asked to lead a team focusing on improving the operational capabilities of Starbucks 17,000+ stores worldwide. The team’s efforts focused on delivering results specifically by building problem solving capability and business acumen at every level of the company.
After leaving Starbucks in 2011, Heydon dedicated his time to coaching others. His goal is to help other individuals and companies improve their team member’s capabilities at all levels of their organizations so they can better serve customers and create an improved work environment for employees. Since 2014, Heydon has partnered with the Lean Enterprise Institute to support their efforts of Making Things Better Through Lean Thinking and Practice by directly supporting several of LEI’s Co-Learning Partners.
Lara Anderson is a trainer and coach supporting organizations of all sizes to improve their operations and develop their people so they can deliver more of what their customers value. Since 2014, she has been fortunate to support many of LEI’s co-learning partners across a wide-range of industries including healthcare, retail, supply chain and construction. Her strengths are in individual coaching and designing training and learning experiences that engage the learner, improve performance capabilities and help organizations achieve business goals.
Lara’s early career began at Starbucks Coffee with 15 years’ experience managing multiple retail stores and teams of people. She also worked in Training and Development and Project Management at Starbucks Coffee’s corporate office, during which time she was introduced to lean thinking.
Lara assisted in the development and global implementation of a lean system of work at over 10,000 Starbucks Coffee retail stores. The new system of work made the work easier for store team members, enabling them to serve more customers and deliver higher quality products. This experience was the first time Lara was able to coach leaders at all levels to use lean thinking to develop their understanding of work improvement and problem solving and practice leading front-line workers in a new way to enable problem solving.
Lara has an undergraduate degree from Whitworth University and a Master’s degree in Organizational Management and Development from Fielding Graduate University.
This workshop will begin at 8:00am and end at 5:00pm. Transportation to the host facility, Veestro, will be provided. For those travelling locally, parking is unavailable onsite. If you choose to drive, you can also park offsite and use the transportation we provide. Details will be available closer to the event.
Lunch will also be provided; please inform LEI of any food allergies or specials needs.
Participants must wear sturdy, closed-toe shoes. Safety glasses will be provided.
Our workshops are designed to cater to a limited number of participants. If you must cancel a workshop registration, you will be given a full refund up to four weeks before the workshop. A cancellation occurring within four weeks of the workshop will be subject to a $350 cancellation fee. LEI will not be held personally responsible for any incidental cost incurred (hotel, airfare, change fee, etc.). To cancel a workshop registration, please call us at 617-871-2900.
What to Expect After Registration
Immediately after registering, you will receive a confirmation email along with your receipt.
One week before your workshop you will receive an email from LEI containing a link to download an electronic version of your workshop manual. Please add firstname.lastname@example.org to your safe-senders list in order to ensure you receive this message.
When you receive your e-manual, you have the following options:
- Do nothing. You will be given a notepad and pen at your workshop and the slides and information contained in the electronic manual are the same that will be used by the instructor during your workshop.
- Print out a copy. If you prefer to have a hard-copy manual (we recommend double-sided), you may create one and bring it with you to your workshop.
- Download. Put the e-manual(s) on a iPad or other device. You may find a PDF-writer App useful in accomplishing this.
Please note that it is your decision to print, store, and access the e-manual before and during your LEI workshop. We will not be providing hard-copy manuals at the workshop and it is NOT required that you have a printed copy with you. If you are unable to perform any of these or need any assistance, please email LEI at email@example.com.
Suggested Reading for this Workshop:
To find your workshop completion certificate, go to lean.org and log in to your member profile. If you do not know your password, you can click the link to have it sent to you. Once you are logged in, go to My Purchases at the top of the page and choose the Workshops tab.